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Sip Smart: Your Top Questions Answered
What materials are used in Drynk products, and are they safe?
All Drynk products are made from high-quality, durable materials such as borosilicate glass, stainless steel, and BPA-free plastic. We prioritize safety and sustainability, ensuring that our products are both stylish and safe for everyday use. Each item is carefully tested to meet strict quality standards, providing you with drinkware that you can trust.
How do I care for and clean my Drynk products?
Most Drynk products are dishwasher safe, but we recommend hand washing to preserve the integrity and clarity of the materials, especially for items with unique finishes or designs. Avoid using abrasive sponges or harsh chemicals, and always check the specific care instructions provided with each product.
What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return unused items in their original packaging within 30 days for a full refund. Please refer to our Returns & Exchanges page for more information on the return process and any exclusions.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor the progress of your shipment in real time. If you have any questions or concerns about your order, feel free to contact our customer support team.
Are your products eco-friendly?
At Drynk, we are committed to sustainability. Many of our products are made from eco-friendly materials such as reusable stainless steel, glass, and bamboo. We also focus on reducing waste by offering durable, long-lasting drinkware that can replace single-use plastics.